Terms & Conditions

Effective Date: 26.02.2025
Company Name: Emporium Scents Ltd
Website: https://emporiumscents.com
Contact Email: help@emporiumscents.com

1. Introduction

Welcome to Emporium Scents Ltd. By using our website https://emporiumscents.com and purchasing our products, you agree to comply with these Terms & Conditions. If you do not agree, please do not use our services.

2. Orders & Payments

• All prices are listed in GBP (£).
• We accept payments via Stripe and other secure payment gateways.
• Orders are confirmed only after full payment is received.
• We reserve the right to refuse or cancel any order due to pricing errors, suspected fraud, or other reasons.

3. Shipping & Delivery

• Orders are processed within 2-3 business working days.
• Shipping times vary based on location. Estimated delivery times will be provided at checkout.
• We are not responsible for delays caused by couriers or customs.
• Customers are responsible for providing accurate shipping information. We are not liable for lost packages due to incorrect addresses.

5. Product Descriptions & Allergies

• We make every effort to ensure product descriptions and images are accurate. However, actual product packaging may vary.
• Customers with allergies or sensitivities should review the ingredient list before purchasing. We are not liable for allergic reactions.

6. Intellectual Property

• All content on https://emporiumscents.com, including text, images, logos, and product designs, is the property of Emporium Scents Ltd.
• You may not reproduce, distribute, or use any content without our written permission.

7. Privacy Policy

• By using our website, you agree to our Privacy Policy, which explains how we collect, use, and protect your data.

8. Limitation of Liability

• We are not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
• Our maximum liability for any claim related to a product is limited to the purchase price of the item.

9. Governing Law & Dispute Resolution

• These Terms & Conditions are governed by UK law.
• Any disputes will be resolved in the courts of England and Wales.

10. Changes to These Terms

• We may update these Terms & Conditions from time to time.
• Continued use of our website after changes means you accept the updated terms.

11. Contact Information

If you have any questions, contact us at:
📧 Email: help@emporiumscents.com