Privacy Policy
Effective Date: 26.02.2025
Company Name: Emporium Scents Ltd
Website: https://emporiumscents.com
Contact Email: help@emporiumscents.com
1. Introduction
At Emporium Scents Ltd, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make purchases from us.
By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We collect various types of information to provide and improve our services, including:
Personal Information
• Name
• Email address
• Shipping address
• Billing information (credit card details, payment method)
• Phone number
Non-Personal Information
• Browser type
• IP address
• Cookies (for site functionality and analytics)
3. How We Use Your Information
We use the information we collect for several purposes, including:
• To process and fulfill your orders (shipping, billing, and communication regarding your order).
• To improve our services (website functionality, product offerings).
• To send promotional materials (with your consent, we may send newsletters, offers, and updates).
• To provide customer support and address your inquiries.
• To comply with legal obligations (such as fraud prevention and compliance with the law).
4. How We Protect Your Information
We take your privacy seriously and implement various security measures to protect your personal data, including:
• Encryption of sensitive data during transmission.
• Secure storage of personal information in our systems.
• Regular monitoring and updates to our security practices to ensure your data is protected.
5. Data Sharing and Disclosure
We may share your personal information with third parties in the following cases:
• Payment Providers: We share payment information with Stripe and other secure payment gateways to process your payments.
• Shipping Providers: We share shipping information with our logistics partners to deliver your products.
• Legal Compliance: We may disclose your data to law enforcement or other authorities if required by law.
We will never sell, rent, or trade your personal data to third parties for marketing purposes.
6. Cookies and Tracking
Our website uses cookies and similar technologies to improve your browsing experience. Cookies help us remember your preferences, track your activity on the site, and improve our services.
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.
7. Your Rights
As a customer, you have the following rights regarding your personal data:
• Right to Access: You can request access to the personal data we hold about you.
• Right to Rectification: You can correct any inaccuracies in your personal data.
• Right to Deletion: You can request the deletion of your personal data under certain conditions.
• Right to Object: You can object to the processing of your personal data for certain purposes.
To exercise any of these rights, please contact us at help@emporiumscents.com.
8. Retention of Data
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, it will be securely deleted.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. By continuing to use our services, you accept the updated policy.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:
📧 Email: help@emporiumscents.com